To improve public safety and provide first-class customer service, the District constructed a state-of-the-art Unified Communications Center (UCC) that provides economic development and community revitalization benefits; takes advantage of the consolidation of like functions, personnel, equipment and systems; provides cost benefits from consolidation; and improves service delivery and public safety for District residents. The UCC facility, located on the East Campus of the St. Elizabeths Hospital site, consolidates the "command and control" functions of the Office of Unified Communications (OUC).

The center, which opened September 26, 2006, receives and processes calls to 911, 311, and the District's customer service line, 311. During major emergencies, the center becomes the District’s Emergency Operations Center (Mayor's Command Center) and provides a central location for multiple agencies to address any variety of situations.

Select the links below to learn more about the UCC. 

• Unified Communications Center Background
• Project Details*
• Photo Gallery
• Slideshow of UCC Construction