| DC Emergency and Non-Emergency Number Telephone Calling Systems Fund
In the District of Columbia, the Office of Unified Communications (OUC) is responsible for working closely with other District agencies and managing the Telephone Calling Systems Fund at the carrier level. The Fund, also frequently referred to as the 911 Fund, was established as a means to defray costs incurred by the OUC as District’s Public Safety Answering Point (PSAP) in providing a 911/311 call system including round-the-clock emergency and non-emergency call-taking and dispatching services to the city.
All providers of local exchange service or exchange access including Wireline Providers, Wireless Providers and Voice over Internet Protocol (VoIP) Service Providers (VSPs) in the District of Columbia are required to collect fees and contribute to the fund as defined in Title 34, Subchapter 5, Chapters 1801-1805. Each provider is required to collect the fees in accordance with Title 34 from their subscribers, and is then responsible for remitting those fees to the District on a monthly or quarterly basis. The 911 fees are collected from all persons with local exchange service in the District. All providers shall be entitled to deduct and retain an amount not to exceed 2 percent of the user fees collected to cover administrative costs
In order to assist all providers in their contribution to the 911 fund, please review the following forms and fund submission instructions:
OUC--Fund Contacts
If you have a question regarding the fund, please contact the OUC 911 Fund organizations by:
1. Sending an email to OUC’s 911 mailbox directly at: 911fee@dc.gov
2. Contacting one of the OUC personnel directly:
Susan Nelson
E911 Carrier Relations Manager
(202) 715-7558
Yolanda Taylor-Weems
E911 Fund Support Administration
(202) 645-9333
*All carrier testing should be coordinated through Susan Nelson. Please provide at least 48 business hours of lead time for all requests.
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