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Office of Unified Communications

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Office of Unified Communications Director Janice Quintana Office of Unified Communications OUC logo


Services

   
  • 911
  • 311–Citywide Call Center
  • Carrier Relations
  • Community Outreach
  • Customer Service Satisfaction Survey 
  • Customer Service Operations
  • Radio Engineering 
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  • 311 Make the Right Call Brochures
  • OUC in the News 
  • Unified Communications Center
  • Webcam History of UCC Construction
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    311 Hits Million Mark for 2008
    Mayor Fenty answers calls from District residents. Full Text
    E911 Caucus Co-Chairs Senator Clinton and Representative Shimkus and FCC Public Safety Bureau Chief Poarch Honor Public Safety Telecommunicators
    The statements came the day after the start of National Public Safety Telecommunications Week, a week set aside by Congress to pay tribute to the work of public safety communications professionals. Full Text
    Fenty Launches 311 Phone Number to Request City Services
    Residents now need only two numbers: 311 for service, 911 for emergencies. Full Text
    UCC Wins NASCIO Award for Business Continuity and Disaster Recovery
    The UCC is a 127,000-square-foot, state-of-the-art emergency communications center completed by the District in September 2006. Full Text

    Office of Unified Communications
    Phone: (202) 730-0524  Fax: (202) 730-0514
    The Resident and Visitor Lifeline
    to Public Safety and Customer Service