How to reach 911 when cell service malfunctions?
Staff / CBS News
March 1, 2024
The massive AT&T outage that left more than 1.5 million users without service for hours this month raised the question of how emergency services, usually reached by dialing 911, could be contacted during cellphone outages. Aaron Gregg, a business reporter for the Washington Post, joins CBS News with a look at the options in case of an emergency.
‘We need rescue so fast’: 8-year-old Forestville boy’s 911 call saves friend
Derek Heid / WKBW News
March 3, 2024
FORESTVILLE, N.Y. — A 10-year-old girl in Forestville fell 20-30 feet while trying to retrieve a basketball – but thanks to the quick thinking of 8-year-old Mateo Ramos to call 911, firefighters quickly rescued her.
How 911 dispatchers find your location in an emergency
Lily Lowndes / 13ABC News
March 3, 2024
TOLEDO, Ohio (WTVG) - What happens if you call 911 in an emergency and aren’t able to give an exact address?
911 dispatch consolidation in Saline County nears completion, enhancing emergency response
Cayla Christian / KATV News
March 1, 2024
The Saline County Emergency Communications Center is in their final stages of consolidating their 911 dispatch and Emergency Services with the final addition of Bryant operations.
Manatee County relaunches 311 nonemergency app
Lesley Dwyer / Your Observer
March 4, 2024
With the apropos date of March 11 approaching, Manatee County representatives say they are officially relaunching their Manatee 311 app, which they say will give residents another option to connect with the county other than dialing the 311 Call Center.
ODCA releases report on holes in the crime ecosystem day before DC Council votes on crime bill
Alanea Cremen / WUSA9 News
March 4, 2024
WASHINGTON — A day before a massive legislative crime bill package is set for a final vote, the Office of the District of Columbia Auditor released a scathing report summarizing a series of audits regarding crime in D.C.
New 911 technology in Ontario County lets callers video chat with dispatcher
Marsha Augustin / News10NBC
March 4, 2024
Now when you dial 911 from your cell phone a new technology will allow the dispatcher to send the caller a livestream video link.
“They are going to have the actual picture to better describe to the first responders as the sheriff points out what the situation is,” Stephen DeChick, Chief of the 911 Center said.
'It gets us what we need' | Text to 911 program to become available in all of Tennessee
Staff / WBIR News
March 4, 2024
The program allows people to text 911 instead of having to call. It'll be especially beneficial for someone with speech and hearing disabilities.
Carroll County 911 dispatchers help deliver babies over the phone
Erick Mock / AOL
March 5, 2024
CARROLL COUNTY, Ga. - Carroll County 911 dispatchers helped deliver two babies over the phone on two separate occasions in February.
Dallas Struggles With 311 Complaints
Patrick Hauf / The Dallas Express
March 4, 2024
The Dallas Department of Transportation failed to meet its 311 complaint deadline more than 10,000 times over four years, according to an investigation.
East Bay city looks to curb illegal dumping by hitting perpetrators in their pocketbooks
Judith Prieve / The Mercury News
March 5, 2024
Every day in Pittsburg someone dumps a mattress or two – and sometimes a couch, a desk, chairs and more.
That means time and money for the city’s code enforcement and public works teams, which then have to dispatch staff to remove the debris.