Hagerstown teenager pleads guilty to making swatting calls across US

DC News Now / Gabby Allen

April 18, 2025

HAGERSTOWN, Md. (DC News Now) — A Hagerstown teenager pleaded guilty to making swatting calls to multiple police departments across the country, threatening violence against schools, a casino, and an airport.

New Mexico Supreme Court clarifies 911 dispatcher immunity from lawsuits

Source NM / Austin Fisher

April 21, 2025

New Mexico’s highest court on Monday clarified a question posed by a federal court about which law to consider when weighing an emergency dispatcher’s legal immunity from allegations of a mishandled 911 call.

Here's what happens when you call 911

CBS News / Kirsten Mitchell

April 17, 2025

Calling 911 is something many us don't think about until there's an emergency. During this National Public Safety Telecommunicators Week, we wondered: What happens when you call 911? Good Question. Kirsten Mitchell visited Hennepin EMS to meet some of the dispatchers answering the call.

'I saved her life.' 7-year-old honored for remembering school lesson and dialing 911

NewsChannel5 Nashville / Amanda Roberts

April 18, 2025

FRANKLIN, Tenn. (WTVF) — It's a conversation every family should have with their little one: How to call 911.

In this day and age, do they know how to call 911 on a locked smartphone? I spoke with 7-year-old Jacob Peters, whose quick thinking saved his aunt's life.

Punta Gorda residents to ask county not to consolidate 911 centers

Gulfshore Business / Nancy Semon

April 21, 2025

The Charlotte County Board of Commissioners on April 22 is expected to adopt a resolution designating the county’s Public Safety Answering Point as the primary 911 center that will receive all emergency calls, including those made from city of Punta Gorda.

Mental Health Care as a 911 Dispatcher

WEAU 13 News

April 17, 2025