OUC

Office of Unified Communications

Agency Home Responsive

911 Communications

Familiarize your household with tips to ensure that 9-1-1 call takers can process your emergency calls efficiently.

311 - The Citywide Call Center

Dial 311, 24 hours a day, 365 days a year, to request scheduled services such as trash removal, repair of potholes, bulk pickups and recycling. To reach 311 from outside the city dial (202) 737-4404.

Live! with DC 311

Let's continue to do our part to make the District a better place to live, work, and play! Go Live! with DC311

Call 311 for Police Non-Emergencies

Residents can call 311 to report all police non-emergencies.

Sign Up for Smart911 Today!

With Smart911, you can provide 9-1-1 call takers and first responders critical information you want them to know in any kind of emergency.

Community Outreach

The Office of Unified Communications (OUC) provides critical public safety services to residents and visitors of the nation’s capital.

311 Online (Service Request Center)

The improved 311 platform makes it easier to report and track service issues.

OUC Popular Links

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Latest

May 26 2022

Department of General Services Requests for Service are Expanded on the DC311 System

(WASHINGTON, DC) – The Department of General Services (DGS) is excited to announce the expansion of...

Mar 14 2022

The DC311 Call Center Celebrates National 3-1-1 Day

The call center offered a behind-the-scenes look at the 311 operation.

Feb 24 2022

Mayor Bowser Announces Key Appointment

Acting Director Karima Holmes will return to District government as Director of the Office of...

May 18 2021

Mayor Bowser Launching New Mental Health Emergency Dispatch Pilot Program

(Washington, DC) – This week, during Mental Health Awareness Month, Mayor Muriel Bowser announced...

Feb 18 2021

DC Agencies Partner with DC311 Call Center to Raise Awareness About Pandemic Relief for Utility Consumers

DC Agencies partner with DC311 Call Center to raise awareness about pandemic relief for utility...

Aug 1 2022

OUC Statement on July 3, 2022 Incident on Savannah Terrace, SE

View the Office of Unified Communications’ (OUC) statement on the handling of...

Mar 29 2022

The Office of Unified Communications Responds to Council Member Charles Allen’s Inquiry Regarding the March 14 Washington Channel Incident

Response to the inquiry into the OUC handling of an incident on March 14, 2022.

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Plan Ahead For Any Emergency!

Give 9-1-1 the information they need to help you fast. Create a Smart911 profile today.

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Office of Unified Communications

Office Hours
Monday to Friday, 8:30 am to 5 pm

Connect With Us
2720 Martin Luther King Jr Avenue, SE, Washington, DC 20032
Phone: (202) 730-0524
Fax: (202) 730-0514
Alternate Number: 3-1-1 (outside DC: (202) 737-4404)
Email: [email protected]