OUC

Office of Unified Communications

Agency Home Responsive

911 Communications

Familiarize your household with tips to ensure that 9-1-1 call takers can process your emergency calls efficiently.

Text to 911

Text to 911 now available in Washington, DC.

Residents are urged to call 911 when they can, and text 911 when they can’t.

DC PulsePoint

Once you have received CPR training, get alerted to sudden cardiac arrests in your immediate vicinity, so that you can start CPR in the critical lifesaving minutes before EMS teams arrive. Download the PulsePoint App to your smartphone.

Right Care, Right Now

TEXT DC RIGHTCARE TO 468311 FOR MORE INFORMATION
Connecting 911 callers with medical needs to the most appropriate health care.

311 - The Citywide Call Center

Dial 311, 24 hours a day, 365 days a year, to request scheduled services such as trash removal, repair of potholes, bulk pickups and recycling. To reach 311 from outside the city dial (202) 737-4404.

Community Outreach

The Office of Unified Communications (OUC) provides critical public safety services to residents and visitors of the nation’s capital.

311 Online (Service Request Center)

The improved 311 platform makes it easier to report and track service issues.

OUC Popular Links

Follow Us on Twitter

Tweets by OUC_DC

Latest

Dec 6 2018

Bowser Administration Introduces Rave Panic Button to Streamline Data and Communication Sharing During Emergency Events

Powerful new technology is being rolled out by the District to improve emergency response times.

Oct 31 2018

Bowser Administration and Uber Launch 911 In-App Feature, Improving Emergency Responses for DC Ride-Sharing Passengers

Passengers can instantly transmit real-time information to 911.

Oct 23 2018

Washington, DC Office of Unified Communications Modernizes its 311 System on Salesforce

This release is by Salesforce.com.

Jan 23 2018

OUC Is Honored by NG911 Institute

The award is for OUC’s “It’s Spooky Not to Know Your Address” Program.

Nov 30 2017

OUC Director Discusses State of the Agency

The event drew conversation about the agency’s current status and plans for the future.

Nov 7 2011

OUC Director Presents Testimony During Confirmation Resolution of 2011

The attached document includes the complete 2011 testimony of Jennifer Greene, Director, Office of...

OUC in the News

Watch the most recent District Minute to learn more about what has been going on in DC. This week features stories about the signing of the Fraternal Order of Police DC Corrections Labor Union Working Conditions Bargaining Agreement; the tenth anniversary of the consolidation of 911 and 311 operations; and the DC Chamber Awards Gala.

Office of Unified Communications

Office Hours
Monday to Friday, 8:30 am to 5 pm

Connect With Us
2720 Martin Luther King Jr Avenue, SE, Washington, DC 20032
Phone: (202) 730-0524
Fax: (202) 730-0514
Alternate Number: 3-1-1 (outside DC: (202) 737-4404)
Email: [email protected]