OUC

Office of Unified Communications

Heat Emergency - A heat emergency is in effect for Washington, DC. Residents are urged to take precautions against the heat.
Find cooling centers and more information about heat emergencies.

Agency Home Responsive

Call 311 for Police Non-Emergencies

Call 311 to report all police non-emergencies in the District.

Right Care, Right Now

TEXT DC RIGHTCARE TO 468311 FOR MORE INFORMATION
Connecting 911 callers with medical needs to the most appropriate health care.

DC PulsePoint

Once you have received CPR training, get alerted to sudden cardiac arrests in your immediate vicinity, so that you can start CPR in the critical lifesaving minutes before EMS teams arrive. Download the PulsePoint App to your smartphone.

Text to 911

Text to 911 now available in Washington, DC.

Residents are urged to call 911 when they can, and text 911 when they can’t.

911 Communications

Familiarize your household with tips to ensure that 9-1-1 call takers can process your emergency calls efficiently.

311 - The Citywide Call Center

Dial 311, 24 hours a day, 365 days a year, to request scheduled services such as trash removal, repair of potholes, bulk pickups and recycling. To reach 311 from outside the city dial (202) 737-4404.

Community Outreach

The Office of Unified Communications (OUC) provides critical public safety services to residents and visitors of the nation’s capital.

311 Online (Service Request Center)

The improved 311 platform makes it easier to report and track service issues.

OUC Popular Links

Follow Us on Twitter

Tweets by OUC_DC

Latest

Press Releases

Feb 13 2019

DC Office of Unified Communications and RapidSOS Roll Out New Lifesaving 911 Technology Deployed Across the District

DC among the leaders in solving 911’s biggest problem – accurately locating mobile...

Jan 17 2019

Bowser Administration Announces a Police Non-Emergency Line

Residents and visitors of the District now encouraged to call 3-1-1 for less critical incidents

Dec 6 2018

Bowser Administration Introduces Rave Panic Button to Streamline Data and Communication Sharing During Emergency Events

Powerful new technology is being rolled out by the District to improve emergency response times.

Oct 31 2018

Bowser Administration and Uber Launch 911 In-App Feature, Improving Emergency Responses for DC Ride-Sharing Passengers

Passengers can instantly transmit real-time information to 911.

Oct 23 2018

Washington, DC Office of Unified Communications Modernizes its 311 System on Salesforce

This release is by Salesforce.com.

OUC in the News

Watch the most recent District Minute to learn more about what has been going on in DC. This week features stories about the signing of the Fraternal Order of Police DC Corrections Labor Union Working Conditions Bargaining Agreement; the tenth anniversary of the consolidation of 911 and 311 operations; and the DC Chamber Awards Gala.

Office of Unified Communications

Office Hours
Monday to Friday, 8:30 am to 5 pm

Connect With Us
2720 Martin Luther King Jr Avenue, SE, Washington, DC 20032
Phone: (202) 730-0524
Fax: (202) 730-0514
Alternate Number: 3-1-1 (outside DC: (202) 737-4404)
Email: [email protected]