OUC

Office of Unified Communications

Agency Home Responsive

911 Communications

Familiarize your household with tips to ensure that 9-1-1 call takers can process your emergency calls efficiently.

Text to 911

Text to 911 now available in Washington, DC

311 - The Citywide Call Center

Dial 311, 24 hours a day, 365 days a year, to request scheduled services such as trash removal, repair of potholes, bulk pickups and recycling. To reach 311 from outside the city dial (202) 737-4404.

DC311 Mobile App. Now Available for download on app stores

Get the 311 App

Get DC311 on the go with the 311 App. Now available for Apple and Android devices.

OUC Information Technology

OUC manages all public and non-public safety communications, including call center technology. We also manage the operations and maintenance of public safety voice radio technology.

Community Outreach

The Office of Unified Communications (OUC) provides critical public safety services to residents and visitors of the nation’s capital.

311 Online (Service Request Center)

Visit the Online Service Request Center

OUC Popular Links

Follow Us on Twitter

Tweets by @311DCgov

Latest

Aug 15 2017

OUC Named PSAP of the Year by NICE Comms

The recognition program for emergency communications professionals is in its 12th year.

Jun 18 2017

Mayor Bowser to Highlight Tips to Avoid “Smash and Grab” Thefts

(Washington, DC) – On Monday, June 19, at 10:30 am, Mayor Muriel Bowser will be joined by the...

Jun 14 2017

Mayor Bowser Launches Text to 911 in Washington, DC

Residents should continue to call 911 when possible.

Jun 13 2017

Mayor Bowser to Launch Text to 911 in Washington, DC

Text to 911 will improve accessibility for people who are deaf or hard of hearing.

Dec 22 2016

911 Call Taker’s Actions Helps Save Woman’s Life

Desirae Dammons is credited with helping save the life of a woman in cardiac arrest.

Nov 7 2011

OUC Director Presents Testimony During Confirmation Resolution of 2011

The attached document includes the complete 2011 testimony of Jennifer Greene, Director, Office of...

OUC in the News

Watch the most recent District Minute to learn more about what has been going on in DC. This week features stories about the signing of the Fraternal Order of Police DC Corrections Labor Union Working Conditions Bargaining Agreement; the tenth anniversary of the consolidation of 911 and 311 operations; and the DC Chamber Awards Gala.

Office of Unified Communications

Office Hours
Monday to Friday, 8:30 am to 5 pm

Connect With Us
2720 Martin Luther King Jr Avenue, SE, Washington, DC 20032
Phone: (202) 730-0524
Fax: (202) 730-0514
Alternate Number: 3-1-1 (outside DC: (202) 737-4404)
Email: [email protected]