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911 and 311 Industry News

Sunday, May 3, 2026

Washington County retires "E911" name; delivers stellar report

Jason May / The Banner Press

May 5, 2026

The Washington County Commissioners Court took a significant step toward modernizing its public safety infrastructure on Tuesday by officially rebranding the county’s emergency communications department.

In a unanimous vote, the court approved changing the name from the "E911 Department" to Washington County 911 (WC911) to ensure consistency and standardization across all county and state records.

 

Charleston County launches 911 call triage system to streamline response

Tim Renaud / Count On News2

May 7, 2026

CHARLESTON COUNTY, S.C. (WCBD) – The Charleston County Emergency Communications Center is rolling out a new call triage system aimed at improving response times by reducing duplicate 911 calls for crashes.

 

Mason County 911 Center launches Next Generation emergency phone system

WVNews Team / WVNews

May 7, 2026

The Mason County 911 Center has unveiled its new Next Generation 911 phone system.

 

County leaders ask to raise Pennsylvania's 911 surcharge

ABC27 News Team / ABC27News

May 7, 2026

County leaders ask to raise Pennsylvania's 911 surcharge

 

$1.5M in upgrades could help 911 find you faster in several South Ga. Counties

Ashanti Drake / WALB News10

May 6, 2026

BLAKELY, Ga. (WALB) - More than $1.5 million in federal funding is headed to multiple South Georgia communities, bringing long-needed upgrades emergency response systems and water lines—improvements local leaders say could enhance safety and support future growth.

 

Vandalism likely caused Boone County 911 call disruptions, official says

Ava Gordon and Hailey Hester / KOMU News8

May 4, 2026

COLUMBIA — 911 and 311 services in Boone County have been fully restored following a fiber break on Monday morning that caused disruptions at Boone County Joint Communications and the University of Missouri Police Department, according to a 3 p.m. update from BCJC.

 

Civita App Expands Feature Set to Strengthen Digital 311 and Citizen Engagement for Cities

PRESS RELEASE / Rancho Cucamonga, GA

May 5, 2026

RANCHO CUCAMONGA, CA, UNITED STATES, May 5, 2026 /EINPresswire.com/ -- Civita App introduces expanded capabilities including real-time notifications, multilingual support, analytics, and AI-powered tools to help cities improve service delivery and community engagement.

 

Huge tree topples onto rowhomes in Brewerytown; neighbors say they're not surprised

Walter Perez / ABC6 Action News

May 4, 2026

PHILADELPHIA (WPVI) -- A large tree toppled onto rowhomes in the Brewerytown section of Philadelphia late Tuesday morning, with residents saying warnings about the tree dated back nearly a year.