Washington commissioners approve 911 fee increase to address $4 million yearly shortfall
Staff / Local News 1
April 6, 2025
HAGERSTOWN – The Washington County’s Board of Commissioners voted unanimously to raise the county’s 911 fee from $1.25 to $1.75 per month per phone bill, aiming to bolster funding for its Emergency Communications Center amid a persistent budget deficit.
Industry leader responds to CA's troubled Next Gen 911 rollout
Candice Nguyen / NBC Bay Area
April 4, 2025
Industry leaders are speaking out after major delays and issues with the state's new 911 system.
Brian Fontes, the CEO of the National Emergency Numbers Association, said he’s concerned about California's broken promises and that the Next Gen 911 upgrade is something all Californians need.
Illinois bill would limit 'crime-free' laws that evict tenants for too many 911 calls
Elvia Malagon / Chicago Sun Times
April 6, 2025
The Cook County suburb amended the ordinance that forced Diamond Jones out of her rental home, and housing advocates are pushing statewide for further changes to these types of local laws.
Police praise bravery of girl who called 911 during alleged meat cleaver attack in Brooklyn
Staff / CBS News
April 6, 2025
Another child, who was not injured, ran to a neighbor for help. CBS News New York's Naveen Dhaliwal spoke to that neighbor in Bensonhurst.
Erik Bascome / SI Live
April 7, 2025
STATEN ISLAND, N.Y. -- Borough residents filed thousands of complaints to New York City last month, with hundreds complaining about the Department of Sanitation’s failure to pick up their trash in a timely fashion.
The Staten Island Advance/SILive.com recently analyzed publicly available 311 data from New York City’s Open Data portal to determine the most frequent complaints lodged by borough residents last month.
Police applaud 9-year-old girl who called 911 when her Orange County home was being broken into
Mike Rogers / CBS News
April 7, 2025
Westminster police have publicly praised the 9-year-old girl who called 911 as her family's home was being broken into, allowing them to arrive promptly and take the suspect into custody before anyone was hurt.
Somerset County Considers its First 911 Fee Increase to Phone Lines in Decades
Staff / WBOC News
April 7, 2025
Somerset County Commissioners are considering increasing the 911 emergency services fee from 75 cents to $1.50. The surcharge automatically applies to mobile and landlines to support emergency response systems.
Trigg Fiscal Court Approves 911 Standard Operating Guidelines
Edward Marlowe/ WKDZ 106.5 News
April 7, 2025
To some, it just looks like a color-coded white binder — full of papers, rules and regulations.
But to Director Lori Jenkins and the Trigg County 911 crew, it means much, much more.
Monday night at Trigg County Fiscal Court, and after months and months of painstaking revisions and rewriting, magistrates approved the community’s new 911 Standard Operating Guidelines — upgrading from an overstuffed yellow file folder burdened with paperclips and stapled stacks, to something with a little bit more cohesion, clarity and comprehension.
Have your say on Tulsa City services—Join 'Evaluate the 918' campaign
Jayden Brannon / NewsOn6
April 8, 2025
The Tulsa City Auditor is looking for feedback with the launch of the new "Evaluate the 918" campaign. He's asking residents to share their thoughts on local services through a brief survey. We spoke with Nathan Pickard, the city auditor, to find out why this campaign matters.
You can now text 911 if you can't call in DuPage County
ABC7 Chicago Digital Team / ABC7 Chicago
April 8, 2025
DUPAGE COUNTY, Ill. (WLS) -- DuPage County is now allowing you to text 911 if you cannot call.
The county launched the program on Tuesday to help anyone who is hearing impaired or who is in a situation where speaking could put them in danger.
Grand Forks plans to permanently merge 911 operations into city fire department
Matthew Voigt and Sav Kelly / Grand Forks Herald
April 9, 2025
GRAND FORKS — The city of Grand Forks is planning to make the merger of its Public Safety Answering Point into the fire department a permanent change following the departure of PSAP Director Shannon LaHaise.
Berkeley County Sheriff’s Office report shows civilian unit boosting safety
Tiana Maxwell / Live5News
April 9, 2025
MONCKS CORNER, S.C. (WCSC) - An annual report by the Berkeley County Sheriff’s Office shows its community-based Public Safety Unit is reducing traffic hazards.
The Berkeley County Sheriff’s Office launched their Public Safety Unit that designates specific staff to traffic safety as of February 2024.
Bill that would allow police to respond to 911 calls with drones heads to Oregon Senate
Julia Lopez / KPTV News
April 8, 2025
PORTLAND Ore. (KPTV) - A bill headed to the Oregon Senate would allow law enforcement to use drones when responding to 911 calls- something police say would increase safety for officers and the community.
Legislation passed to classify 911 dispatchers as emergency responders
Staff / WGAL News
April 8, 2025
HARRISBURG, Pa. — At the state Capitol, the House passed legislation that now classifies 911 dispatchers as emergency responders.
State Reps. Jessica Benham and Dan Miller introduced the bill, which passed unanimously.
$22,000 for dumping a couch? City boosts fines sharply and sues to collect
Meir Rinde / Billy Penn at WHYY
April 9, 2025
On a June afternoon in 2023, Inspector Robert Ritchie was driving an unmarked police car on West Glenwood Avenue in North Philly when he saw someone standing in the open back of a parked U-Haul moving truck.
Court: 911 Not Part of Emergency Services, Barring Dispatcher Liability Coverage
William Rabb / Insurance Journal
April 10, 2025
A 911 dispatch center is not necessarily part of a county’s emergency services department and is not covered by a secondary liability insurance policy, a federal appeals court found this week in a decision that will cost Travelers several million dollars.
911 dispatch action plan a good call to ensure best response to emergencies
Staff / South Bend Tribune
April 10, 2025
The storms that rolled through the South Bend area on March 30 created a lot of challenges. One challenge shared by residents and 911 operators was a dispatch center pushed beyond its capacity for handling calls.
311 complaint of the day: The tire-destroying trolley-track pothole of doom in Cleveland Circle
Adam G / Universal Hub
April 7, 2025
A concerned resident files a 311 complaint about a particularly bad pothole on Chestnut Hill Avenue as it crosses Beacon Street in Brighton's Cleveland Circle:
New bill could redirect some toll road revenue to Houston city services
Staff / KHOU 11 News
April 9, 2025
The City of Houston may get a piece of the revenue if this bill is passed.