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911 and 311 Industry News

Sunday, May 4, 2025

Anderson County asking for input on 911 service

Staff / WVLT News

May 4, 2025

MissionCIT is a company aimed at training and improving emergency response systems across the country.

With New System, You’ll be Able to Text 911 in Westfield

David Sexton / TAPinto Westfield

May 4, 2025

WESTFIELD, NJ — People in Westfield will be able to text to 911 emergency services as soon as next summer after a new emergency call system is installed and the compatible technology becomes available, according to Westfield Police Chief Christopher Battiloro.

800+ calls into 911 on the day of FSU shooting, how agencies coordinated and responded to threat

Maya Sargent / WTXL Tallahassee

May 2, 2025

There were 808 calls in 3 hours into this Consolidated Dispatch Agency on the day of the FSU campus shooting. It’s a volume that leaders here said they hadn’t seen since their time here. We're finding out how they coordinated a law enforcement response to these calls on the day of the shooting.

Palm Beach County Schools launch new 911 mapping tech to boost campus safety

Vanessa Laurent / WPBF News

May 2, 2025

PALM BEACH COUNTY, Fla. — The Palm Beach County School District is rolling out new technology aimed at improving school safety by giving emergency responders faster, more accurate information during a crisis.

City halts 311 street tree requests, disappointing grass-roots tree activists

Staff / Brooklyn Daily Eagle

May 2, 2025

Town to Answer Most 911 Calls Starting in 2026

Christopher Gangemi / The East Hampton Star

May 5, 2025

People calling 911 in East Hampton Town won't notice a change, but come Jan. 1, for the first time in decades, calls coming from outside of East Hampton Village will be handled from the town police headquarters instead of from the village's Emergency Services Building.

Davidson County commissioners address emergency service worker shortages

Jill Doss-Raines / The Dispatch

May 2, 2025

The Davidson County Board of Commissioners voted Thursday to increase pay to help reduce lingering vacancies at the county’s 911 communication center and install programs to decrease vacancies at emergency medical services.

Local police scanners to go dark to the public Tuesday

Aspen Anderson / Herald Net

May 5, 2025

EVERETT — Police radio communications across Snohomish County will be encrypted starting May 6, cutting off public access to real-time scanner traffic, officials announced Tuesday at a press conference outside the new Snohomish County 911 headquarters.