Family receives $4 million settlement after 911 call delay leads to Kansas woman's death

Staff – KAKE.com

October 7, 2024

KANSAS CITY, Kan. (KMBC) - A Prairie Village family has settled one of the largest 911 response delay wrongful death lawsuits in U.S. history against Kansas City, Missouri, for $4,125,000.

Cathryn McClelland, a 40-year-old nurse, was getting her two young children ready for day camp on the morning of July 18, 2019, when she collapsed from cardiac arrest.

Dallas County completes first 911 call with Starlink during outage

Drew Tasset – Ozarks First

October 6, 2024

DALLAS COUNTY, Mo. — With the Dallas County area experiencing outages Friday, Dallas County 911 operators turned to a new kind of technology for emergency responses.

In a Facebook post, Dallas County 911 says they and software company Carbyne partnered to successfully deliver a 911 call on Friday, October 4, to their communication center through Starlink.

911 Richmond Call Center rolls out new callback feature

Jennifer Blake – MSN / Richmond-Petersburg WWBT

October 5, 2024

RICHMOND, Va. (WWBT)—The City of Richmond’s 911 Call Center off Hopkins Road is the second busiest dispatch call center in the state.

In 2023, 266,000 calls were made to 911 in Richmond, and over 30,000 were abandoned.

Richmond Emergency Management sends portable 911 systems to dispatchers in southwest Virginia

Joel Vazquez-Juarbe – MSN / Richmond-Petersburg WWBT

October 5, 2024

RICHMOND, Va. (WWBT) - When Carroll County needed help, Richmond Emergency Management answered the call.

“There was a need in southwest Virginia, and we were able to meet that need,” said Stephen Willoughby, coordinator of Emergency Management for Richmond.