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Please note that after September 30, 2019 service requests submitted through the SeeClickFix mobile app will no longer be processed by DC 311.

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Call 311 for Police Non-Emergencies

Residents and visitors of the District of Columbia will now be directed to call 3-1-1 for all police non-emergencies.

The OUC defines a Non-Emergency call as any call related to an incident that does not pose an immediate threat to the safety of individuals and/or incidents that occurred at least one hour before the initial request for police assistance is made.

Police Non-Emergencies include the following:

Noise Complaints

  • Music
  • Barking Animals
  • Construction

Unoccupied Vehicle-Related Incidents

  • Traffic Complaints
  • Disabled Vehicles

Vandalism, Destruction or Property Damage

  • Vandalism
  • Graffiti
  • Property Damage
  • Destruction of Property

Crimes or Incidents that Happened in the Past, No Injury, and the Suspect is No Longer on the Scene

  • Lost/Found/Stolen Property
  • Simple Assault
  • Fraud
  • Loitering
  • Forgery

Police Non-Emergency Graphics


Police Non-Emergency Graphics (en Español)



Related Content

Police Non-Emergency PSA