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911 Operations Audit Road Map

911 Operations Audit Road Map

Upon her appointment as Acting Director, Karima Holmes reviewed the Office of the DC Auditor's Office of Unified Communications 9-1-1 Operations Division Audit and Process Improvement Recommendations Follow-Up Report and began forward progress on a roadmap for improvement.

The roadmap below addresses the findings and recommendations in the report and outlines follow-up actions and progress that's been made thus far.

Acting Director Holmes' Report Response to District of Columbia Auditor Kathy Patterson

OUC 911 Operations Road Map  updated January 2023