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Office of Unified Communications

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OUC Training and Development

The Office of Unified Communications' Office of Professional Standards and Development (OPSD) Division operates a world-class training program. As a training hub in the Nation's Capital, public safety partners and emergency communications professionals from across the nation come to the OUC to sharpen their skills alongside us in keeping with industry best practices. We are proud to host learning opportunities with our partners from NENA, APCO, Denise Amber Lee Foundation, Kim Turner LLC, and many more. 

Upcoming Interoperability Training Courses

Course Date  
Fine Tuning Dispatching and Call-Taking Tue, March 5 Virtual
Surviving Stress Wed, March 13 Virtual
Survive & Thrive! Core Stress Resilience Training Wed, March 13 Virtual
Total Disaster Response Thu, March 21 Virtual
Active Shooter Wed, April 10 Virtual
Managing Mental Health Fri, April 19 Virtual
How to Succeed in the Workplace Through Effective Communication Thu, May 16 Virtual
Be an Encourager Wed, July 17 Virtual
First Responder Round Table Tue, August 13 In-Person
A Helping Hand: Peer Support in Your Communications Center Tue, September 10  Virtual

To register for an Interoperability Training Course, visit the OUC's Eventbrite Page.

OUC's Dedication to Excellence and Continuous Training