Residents should continue to access 911 and 311 services through traditional methods. 

Grounds maintenance requests are now available for DCPS schools, District government facilities and parks and recreation centers.

Familiarize your household with tips to ensure that 9-1-1 call takers can process your emergency calls efficiently.

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Connecting 911 callers with medical needs to the most appropriate health care. 

Dial 311, 24 hours a day, 365 days a year, to request scheduled services such as trash removal, repair of potholes, bulk pickups and recycling. To reach 311 from outside the city dial (202) 737-4404.

Meet THOR, the District’s mobile Public Safety Answering Point.

The Office of Unified Communications (OUC) provides critical public safety services to residents and visitors of the nation’s capital.