The Office of Unified Communications introduced Smart911 to Washington DC in July 2012 to improve our 9-1-1 services to residents. It is a free service that allows participants across the US to create a Safety Profile for their household that includes any information they want 9-1-1 to have in the event of an emergency. Then, when anyone in that household dials 9-1-1 from a phone associated with their Safety Profile, their profile is immediately displayed to the 9-1-1 call taker providing additional information that can be used to facilitate the proper response to the proper location. At a time when every second counts, being able to provide 9-1-1 with details that could impact response the second an emergency call is placed could be the difference between life and death.
For more information on Smart911, please email Wanda Gattison at [email protected].
Learn more about what information you can give on your Smart 911 profile by reading the fliers below.