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Office of Unified Communications

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OUC Training and Development

The Office of Unified Communications' Office of Professional Standards and Development (OPSD) Division operates a world-class training program. As a training hub in the Nation's Capital, public safety partners and emergency communications professionals from across the nation come to the OUC to sharpen their skills alongside us in keeping with industry best practices. We are proud to host learning opportunities with our partners from NENA, APCO, Denise Amber Lee Foundation, Kim Turner LLC, and many more. 

Upcoming Interoperability Training Courses

Course Date  
Building Mentally Tough, High Morale 911 Teams Thu, May 2 Virtual
How to Succeed in the Workplace Through Effective Communication Thu, May 16 Virtual
Leadership in 911 Mon, June 10 Virtual
Rest, Refuel, and Restore Your Purpose in 911 Thu, June 20 Virtual
Improving Service to Callers with Disabilities Thu, June 20 In-Person
Be an Encourager Wed, July 17 Virtual
First Responder Round Table Tue, August 13 In-Person
A Helping Hand: Peer Support in Your Communications Center Tue, September 10  Virtual
Advanced Police Dispatch Fri, September 13 Virtual

To register for an Interoperability Training Course, visit the OUC's Eventbrite Page.

OUC's Dedication to Excellence and Continuous Training