911 Operations Audit Road Map
The Office of Unified Communications has reviewed the Office of the DC Auditor's Office of Unified Communications 9-1-1 Operations Division Audit and Process Improvement Recommendations Follow-Up Report and began forward progress on a roadmap for improvement.
The roadmap below addresses the findings and recommendations in the report and outlines follow-up actions and progress that's been made thus far.
OUC 911 Operations Road Map updated March 2024