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Office of Unified Communications

Office Hours
Monday to Friday, 8:30 am to 5 pm

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2720 Martin Luther King Jr Avenue, SE, Washington, DC 20032
Phone: (202) 730-0524
Fax: (202) 730-0514
Alternate Number: 3-1-1 (outside DC: (202) 737-4404)
Email: [email protected]

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Heather McGaffin

Director

News Room

07/12/26

911 and 311 Industry News

07/08/26

DC's Next 311 App: Resident Engagement Sessions Coming This Summer

04/29/26

Testimony of Director Heather McGaffin - FY27 Budget Oversight Hearing

02/11/26

OUC Demonstrates Nation-Leading Next Generation 911 Resiliency Through Cross-State Emergency Call Exercise

02/11/26

OUC Demonstrates Nation-Leading Next Generation 911 Resiliency Through Cross-State Emergency Call Exercise

01/28/26

Testimony of Director Heather McGaffin - FY25 Agency Performance Oversight Hearing

07/31/25

Office of Unified Communications Receives Industry Technology Award and Program Accreditation at APCO

06/11/25

Mayor Bowser Reopens the Public Safety Communications Center Following $18.5M Renovation, Highlights FY26 Public Safety Investments

06/09/25

Testimony of Director Heather McGaffin - FY26 Budget Oversight Hearing

05/06/25

Office of Unified Communications named 9-1-1 Center of the Year by DATAMARK Technologies

In The News

THOR Mobile 911 Center

How Uber Integrates With DC's 911 Centers - NBC4

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