The 911 Performance Dashboard provides performance data on 911 call handling, dispatching, staffing, and more. The dashboard will be updated weekly.

We're hiring! Apply today and become a first, first responder. 

The OUC is proud to announce the launch of its Junior Academy. The free, five-week, program exposes high school students to several vital public service career opportunities.

Frequently asked questions about 911 and 311 Operations. 

The roadmap below addresses the findings and recommendations included in the OUC's 911 Division Audit and outlines follow-up actions and progress that's been made thus far.

Familiarize your household with tips to ensure that 9-1-1 call takers can process your emergency calls efficiently.

Dial 311, 24 hours a day, 365 days a year, to request scheduled services such as trash removal, repair of potholes, bulk pickups and recycling. To reach 311 from outside the city dial (202) 737-4404.