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Office of Unified Communications

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OUC Training and Development

The Office of Unified Communications' Office of Professional Standards and Development (OPSD) Division operates a world-class training program. As a training hub in the Nation's Capital, public safety partners and emergency communications professionals from across the nation come to the OUC to sharpen their skills alongside us in keeping with industry best practices. We are proud to host learning opportunities with our partners from NENA, APCO, Denise Amber Lee Foundation, Kim Turner LLC, and many more. 

Upcoming Interoperability Training Courses

Date Course Time Online or In-Person 
Tuesday, December 12  Am I Just a Dispatcher?  8:00AM - 4:30PM  Online
Wednesday, January 3 Bullying and Negativity in the Communications Center  8:00AM - 4:30PM Online
Wednesday, February 21  Customer Service in Today's Public Safety 8:00AM - 4:30PM Online

For a full list of upcoming and past training courses, visit the OUC's Eventbrite Page.

OUC's Dedication to Excellence and Continuous Training