The Office of Unified Communications is looking to hire five (5) Dispatchers
To apply, please visit https://tinyurl.com/3r4xdw6k
Job ID
27809
Location
2720 Martin Luther King Jr. SE
Full/Part Time
Full-Time
Regular/Temporary
Regular
Date Closed
10/20/2024
Area of Consideration
Open to Public
Grade
10
Type of Appointment
Career Service - Reg Appt
Minimum Rate
$70,118.00
Minimum Rate
$90,569.00
Job Summary
This position is located in the Office of Unified Communications, 911 Emergency Operations Division. The incumbent in this position will serve as a dispatcher operating one (1) zone and when required will be responsible for performing universal call taker assignments.
Duties and Responsibilities
The incumbent will serve as a dispatcher and will be responsible for dispatching police, fire, emergency, or medical services units to various locations throughout the District of Columbia to handle emergency and non-emergency calls from the general public and other public safety services to include occasionally, answering, screening, and processing calls and/or messages via telecommunications systems. Specifically, by following established policies and procedures, operating a CAD (Computer Aided Dispatch) equipped with several computer terminals, controls, and radio frequencies to dispatch Police, Fire, and Emergency Management Services units to the assigned scene of emergencies to safeguard life and property.
The Dispatcher will determine priorities, using computer-generated recommendations to dispatch assigned units; reassigns events/incidents to additional assigned units as priorities, needs, and/or conditions change, to ensure the most sufficient and rapid response; monitors the status of police, fire, and EMS units in assigned locations within the District of Columbia. He/she will operate the Public Safety and Mobile and Radio Digitally Trunked System consisting of multi-channel, two-way radio equipment; monitor all radio transmissions conducted on assigned radio channel and assign complaint numbers to members of specified police agencies.
Licensure/Certification
Within six (6) months of hire, you will be required to obtain the following certifications: (1) Emergency Medical Dispatch (EMD) Certification and (2) Emergency Dispatch Certifications such as Fire Dispatch and Police Dispatch Certifications and (3) Cardiopulmonary Resuscitation (CPR) or Telecommunicator Cardiopulmonary Resuscitation (TCPR) Certification. Failure to obtain the referenced certifications shall result in termination from this position.
Other Significant Facts
Screenings will take place every fifteen (15) days and candidates may be identified and a selection may be made before the closing date of the job announcement.
Tour of Duty: This position is designated as Essential and the incumbent that occupies this position will be required to report to work or stay at work during a declared emergency or any other time as designated by the mayor or his/her designee. This facility operates 24 hours a day, 7 days a week and the incumbent will be required to work flexible and/or rotating 12-hour shifts. Shifts could be altered and/or extended at any time with notice. The incumbent must be able to work all shifts, holidays, and weekends; mandatory overtime may be required.
Position Designation: This position has been designated as an emergency employee position under the provisions of District Personnel Manual, Chapter 12. As such, your services may be required in emergency situations to perform crucial duties, i.e., snow removal, debris removal, transportation, shelter operation, food distribution, and communications. These duties may be performed when the government is closed or when most employees are dismissed early. Employees are required to work rotating shifts, to include evenings, nights, weekends and holidays. Employees are considered emergency personnel and are subject to call-in 24 hours a day and will be required to provide the employing agency with a telephone number where they can be reached.