Meet T.H.O.R, Washington D.C.’s mobile 911 command center.

T.H.O.R. stands for Tactical Homeland Operations Response. The two-story, 80-foot long mobile communications command center is designed to help public safety answering points (PSAPs) maintain operations when their call centers are down or overwhelmed by traffic in crisis situations such as a site evacuation, power outage, or a regional mass casualty event. The Office of Unified Communications (OUC) acquired T.H.O.R. in 2017 for use during exercises, special events, and other activities as needed. T.H.O.R. serves as the OUC’s tertiary site.

The concept of T.H.O.R. came about as a result of Hurricane Katrina. When New Orleans lost the function of their 911 call center due to the catastrophic event, vendors began to explore how they could create a mobile Public Safety Answering Point (PSAP). In the event of a crisis in the District or in the National Capital Region (NCR), T.H.O.R. can fully replicate 911 and 311 operations and be used as a full-service PSAP during COOP scenarios. T.H.O.R is outfitted with 17 dispatch and/or call-taking positions and opening the vehicle’s canopy extends the capacity to include 12-14 additional work stations.

T.H.O.R. Equipment Weights and Measurements