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OUC

Office of Unified Communications
 

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Nov 19 2024
Bowser Administration Launches New “Make the Right Call” Campaign, Urging Residents to Only Use 911 for Emergencies
Data Shows Significant Number of 911 Calls Are for Non-Emergencies, Contributing to Overtaxed...
Nov 19 2024
Bowser Administration Launches New “Make the Right Call” Campaign, Urging Residents to Only Use 911 for Emergencies
(WASHINGTON, DC) – Today, Mayor Muriel Bowser and the Office of Unified Communications (OUC)...
Jan 29 2024
OUC Highlights Recent Innovations During Visit from National Highway Traffic Safety Administration
(WASHINGTON, DC) On Tuesday, January 23, Office of Unified Communications (OUC) hosted the National...
May 11 2023
OUC Holds First 911 Telecommunicator Prospect Day
(WASHINGTON, DC) - Today, the Office of Unified Communications (OUC) held its first 911...
Apr 6 2023
Mayor Bowser Recognizes Office of Unified Communications During Back to Basics Week
(WASHINGTON, DC) – Today, Mayor Muriel Bowser continued Back to Basics week by highlighting the...

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Apr 25 2024
Testimony of Director Heather McGaffin - FY25 Budget Oversight Hearing
View the Testimony of Director Heather McGaffin offered before the Committee on the Judiciary...
Feb 8 2024
Testimony of Director Heather McGaffin - FY23 Agency Performance Oversight Hearing
View the Testimony of Director Heather McGaffin offered before the Committee on the Judiciary...
Oct 12 2023
Testimony of Director Heather McGaffin - Public Roundtable on Bill 25-344, "Office of Unified Communications Transparency and Accuracy Amendment Act of 2023"
View the Testimony of Acting Director Heather McGaffin offered before the Committee on the...
Mar 29 2023
Testimony of Acting Director Heather McGaffin - FY24 Budget Oversight Hearing
View the Testimony of Acting Director Heather McGaffin offered before the Committee on the...
Mar 1 2023
Testimony of Acting Director Heather McGaffin - Agency Performance Oversight Hearing
View the Testimony of Acting Director Heather McGaffin offered before the Committee on the...

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Oct 1 2024
Telecommunications Equipment Operator (911 Call Taker)
The Office of Unified Communications is looking to hire twenty (20) Telecommunications Equipment...

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Feb 27 2024
OUC Statement on the Launch of PowerPhone
The Office of Unified Communications (OUC) transitioned to the PowerPhone Total Response, a...
Sep 8 2023
OUC Statement on DC 911 Operations Staffing - September 8
The Office of Unified Communications' statement on DC 911 Operations Staffing - September 8 The...
Sep 8 2023
OUC Statement on New Dashboard – September 8
The Office of Unified Communications' (OUC) Statement on the New Dashboard - September 8....
Sep 6 2023
OUC Statement on Text to 911 - September 6
The Office of Unified Communications' (OUC) statement on Text to 911 - September 6. The Office of...
Jul 28 2023
Executive Summary of After Action Report: Frederick Douglass Memorial Bridge Incident on Thursday, April 20, 2023
An after action report assessed the response of District of Columbia (DC) public safety agencies to...

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Dec 8 2024
911 and 311 Industry News
DC 911 raising awareness about when to call 311 Mark Segraves – NBC4 Washington November 26, 2024

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Office of Unified Communications

OUC Agency Logo
Office Hours
Monday to Friday, 8:30 am to 5 pm

Connect With Us
2720 Martin Luther King Jr Avenue, SE, Washington, DC 20032
Phone: (202) 730-0524
Fax: (202) 730-0514
Alternate Number: 3-1-1 (outside DC: (202) 737-4404)
Email: [email protected]

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Critical Incidents - Total Disaster Response

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This course is designed to provide the attendee the knowledge they need to respond to a variety of large scale or mass casualty events.  The course topics will range from disaster preparedness to how to respond to incidents that range from terrorism to natural disasters with numerous case studies and lessons learned from those incidents. This class is available as a one day seminar. 

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